Privacy Policy

Last Updated: December 3, 2025

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we may collect include:

1.1 Personal Information You Provide

When you interact with our services, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, business name, and mailing address
• Account Information: Username, password, and account preferences
• Business Information: Company name, industry, business size, and service requirements
• Payment Information: Billing address, payment card details, and transaction history
• Communications: Messages, feedback, inquiries, and any other information you choose to provide when contacting us
• Project Details: Information related to specific projects or services you request

1.2 Information Collected Automatically

When you access our website or use our services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Usage Information: Pages viewed, links clicked, time spent on pages, access times, and referring URLs
• Location Information: General geographic location based on IP address
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see our Cookie Policy for details)

1.3 Information from Third-Party Sources

We may receive information about you from third-party sources, such as:

• Business partners and service providers
• Social media platforms (if you connect your accounts)
• Publicly available sources
• Marketing and analytics providers

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Service Delivery and Management

• Providing, maintaining, and improving our services
• Processing transactions and managing your account
• Communicating with you about services, projects, and updates
• Responding to inquiries, requests, and customer support needs
• Customizing and personalizing your experience

2.2 Business Operations

• Analyzing usage patterns and trends to improve our services
• Conducting research and development
• Managing and optimizing our website and infrastructure
• Preventing fraud, security threats, and technical issues
• Complying with legal obligations and enforcing our terms

2.3 Marketing and Communications

• Sending promotional materials, newsletters, and marketing communications (with your consent)
• Providing information about new services, features, and special offers
• Conducting surveys and gathering feedback
• Running contests, promotions, or other marketing initiatives

2.4 Legal and Safety

• Protecting our rights, property, and safety, as well as the rights of our users and third parties
• Detecting, preventing, and addressing fraud, security, or technical issues
• Complying with applicable laws, regulations, legal processes, or governmental requests
• Enforcing our Terms of Service and other agreements

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Hosting and cloud storage providers
• Payment processors and financial institutions
• Customer support and communication tools
• Analytics and marketing service providers
• Development and technical service providers

These service providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.

3.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

3.5 Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, or other business purposes.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The duration of our relationship with you and provision of services
• Legal obligations to retain data for specific periods
• Statute of limitations for potential legal claims
• Whether there is a legal dispute or investigation
• Guidelines issued by relevant data protection authorities

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

5. Your Privacy Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and, in some cases, receive a copy of it in a portable format.

5.2 Correction and Update

You can request that we correct inaccurate information or update incomplete information about you.

5.3 Deletion

You may request that we delete your personal information, subject to certain exceptions such as when we need to retain it for legal compliance or legitimate business purposes.

5.4 Opt-Out of Marketing

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at support@oasisautokonnect.com
• Adjusting your account preferences

Note that even if you opt out of marketing communications, we may still send you transactional or service-related messages.

5.5 Restriction of Processing

You may request that we restrict the processing of your personal information in certain circumstances.

5.6 Object to Processing

You have the right to object to our processing of your personal information for direct marketing purposes or when we rely on legitimate interests as our legal basis.

5.7 Withdraw Consent

If we process your information based on consent, you have the right to withdraw that consent at any time.

5.8 Exercising Your Rights

To exercise any of these rights, please contact us at support@oasisautokonnect.com. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

6. Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data centers with physical and environmental protections
• Employee training on data protection and security practices
• Incident response procedures and breach notification protocols

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security measures.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer personal information internationally, we implement appropriate safeguards to ensure your information remains protected, including:

• Standard contractual clauses approved by relevant authorities
• Ensuring the receiving country has adequate data protection laws
• Implementing additional security measures as required

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices of other websites or services. We encourage you to read the privacy policies of any third-party sites you visit.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about the cookies we use and how to manage your cookie preferences, please see our Cookie Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

11.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected, the sources of that information, the purposes for collection, and the categories of third parties with whom we share information.

11.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

11.3 Right to Opt-Out

You have the right to opt out of the sale of your personal information. Note: We do not sell personal information as defined by the CCPA.

11.4 Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your CCPA privacy rights.

11.5 Shine the Light

California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided below.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

12.1 Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: Processing necessary to perform our contract with you
• Consent: You have given explicit consent for specific processing activities
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing required to comply with legal requirements

12.2 Data Protection Officer

You may contact our data protection team at support@oasisautokonnect.com for questions about our data practices.

12.3 Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have violated your privacy rights.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Provide notice through our website or by email
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are made constitutes acceptance of the updated policy.

14. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals or similar mechanisms. For information about how to manage cookies and opt out of tracking, please see our Cookie Policy.

15. Data Subject Requests

If you wish to exercise any of your privacy rights or have questions about your personal information, please submit a request to us by:

• Email: support@oasisautokonnect.com
• Phone: +1 (734) 301-1443

We will verify your identity before processing your request and respond within the timeframe required by applicable law (typically 30-45 days).

16. Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

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17. Consent and Acknowledgment

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use our services.